Shipping policy

 Shipping Policy

 Processing Time

All orders are processed within **1–3 business days** after payment is received.
Orders are not shipped or delivered on weekends or public holidays.

Please note: During high-volume periods, processing times may be slightly extended. We appreciate your patience.

 Shipping Time

Estimated delivery times:

South Africa:** 7–20 business days
International orders:** 10–20 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.

- Shipping Costs

Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a **tracking number**.
Tracking information may take **2–5 days** to update after shipment.

Customs, Duties & Taxes

Blooma is not responsible for any customs duties, taxes, or additional fees applied by your local customs office. These charges are the responsibility of the customer.

 Incorrect Address

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error, contact us immediately. Changes can only be made **before** the order is processed.

Lost or Delayed Orders

If your order is significantly delayed or appears to be lost, please contact us.
We will work with our shipping partners to resolve the issue as quickly as possible.

 

If you have any questions about shipping, feel free to reach out: